Hi, I would really appreciate some help please

I have been trying to upgrade my editor a number of times on several of my websites, however, regardless of whether I try to install the 2.6 or the 3 version .tgz or .zip files I always receive the following message on all my websites. I have no problems installing any other Joomla extentions.


* Plugin Install: DB function failed with error number 2006
MySQL server has gone away SQL=SELECT `id` FROM `i0qu_plugins` WHERE folder = 'editors' AND element = 'jckeditor'
SQL =

SELECT `id` FROM `i0qu_plugins` WHERE folder = 'editors' AND element = 'jckeditor'

* Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM i0qu_modules AS m LEFT JOIN i0qu_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering

I contacted my Host about this and he is also at a loss as to what this means.

Any help will be appreciated

Just an update,

Now it appears that the editor is not loading at all since trying to upgrade.

Error message: Cannot load the editor

Please help!

Hi Adrien,

It sound like your database closed the connection before the editor could install.

(1.) I would 1st try downloading and installing the tar.gz package of the editor as it has a smaller file size and should install quicker - ( www.joomlackeditor.com/downloads/3/131-version-3 ).

if not:

(2.) Please see: www.joomlackeditor.com/tutorials/57-trou...cution-time-exceeded for instruction of what to do next.

Thanks


Paul

* Plugín Instalar: DB function failed with error number 2006
MySQL server has gone away SQL=SELECT `id` FROM `jos_plugins` WHERE folder = 'editors' AND element = 'jckeditor'
SQL =

SELECT `id` FROM `jos_plugins` WHERE folder = 'editors' AND element = 'jckeditor'

* Error Loading ModulesMySQL server has gone away SQL=SELECT id, title, module, position, content, showtitle, control, params FROM jos_modules AS m LEFT JOIN jos_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering


there is no way and follow all the steps and I could not install it, and do not know what else to do, make a payment and a subscription to or to use the extesion and my head will explode, and try everything and anything and will they pay the installation should be overcome? if you really paying. (Because they do it so complicated? Because charging for something that does not work I have not got access to my server php.ini not allow me to change anything.

Hi, I tried all the above and still have the same problem, there must be a solution out there somewhere. If you find it please let me know

Good luck,

of truth and try all the steps and realize nothing, I have the solution to install it, when you buy the menbresia also told me that was multilingual and see that the file was downloaded in English, I appreciate the help they can provide me please. I urge.

My Joomla version is 1.5.15

my server will not let me modify the php.ini that is not allowed, not now what to do. excuse my English but I only speak Spanish

1. Joomla disable FTP.

2. Change permissions on the directories.

chmod-R 777 images
half chmod-R 777
chmod-R 777 components
chmod-R 777 languages
chmod-R 777 modules
chmod-R 777 plugins/
chmod-R 777 plugins/content/
chmod-R 777 plugins/editors/
chmod-R 777 templates
chmod-R 777 administrator / backups
chmod-R 777 administrator / components
chmod-R 777 tmp

3. Then retry to install a component or pluging, modules.

for safety when we finish installing the permissions back to 755 again

with this should be solved the problem, the editor and managed to install working correctly

Thanks karlitamx for you helpful post.

The error message:

* Plugín Instalar: DB function failed with error number 2006

MySQL server has gone away SQL=SELECT `id` FROM `jos_plugins` WHERE folder = 'editors' AND element = 'jckeditor'

SQL =This suggests that your database may be timing out when trying to install the editor's plugin, so you may need to perform a 'Install from Directory' installation. This will require ftp access to your site to upload the plugin files or you may be able to upload them via your hosting control panel.

You will need to download our package and then extract the files locally on your hard drive. Then I would recommend using the 'Install from Directory' method. Please see 'Install from Directory' at www.joomlackeditor.com/tutorials/57-trou...cution-time-exceeded

Take care,

Paul

thanks resolved

The only Problem is using firefox or other browser except Internet Explorer!
Just try Internet Explorer Ofcourse not permanently